Accounts
Invoices and balances
Search authorised invoices by reference, amount or date, then see payment information and outstanding balances when account data is available.
Secure customer self-service
Your HAD-COPY account, all in one place.
Search authorised invoices, check account and Direct Debit information, pay eligible balances securely, log service calls, submit meter readings and manage the equipment and resources shared with your login.
What is inside
One secure view of your account.
Available tools are shown according to the company, sites and permissions assigned to your login.
Payments
Pay securely online
Pay one eligible invoice, or combine several confirmed outstanding invoices into one secure Square card payment, where enabled for your account.
Direct Debit
Set up Direct Debit
See the Direct Debit position linked to your company and start or continue secure setup when this option is available.
Service
Log and follow service calls
Send a service request for an assigned device and review recent portal service activity from the same secure account.
Equipment
Sites, devices and readings
See assigned locations and equipment, then submit colour and mono meter readings for devices your login can manage.
Resources
Documents and practical guidance
Open completed documents shared with your login and use the knowledge base for everyday support.
Portal access is permission-controlled. Some tools, financial details and actions may not appear for every user or company.
Secure customer access
Your HAD-COPY account, in one place.
Every login is individually approved and can only open the organisations, equipment and documents assigned by the HAD-COPY team.
Existing customer
Sign in to your account.
Enter your email address and password to access your secure customer portal.
Need an account?
Request access to your company.
Tell us who you are and which organisation you need. A member of the team will verify the request before any account information is made available.
Access requests never create automatic access. HAD-COPY verifies the named user and company assignment first.
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