Terms and conditions.

1. About us

This website is operated by HAD-COPY LIMITED, company number 13793967. The registered office is France Industrial Complex, Vivars Way, Canal Road, Selby, North Yorkshire, YO8 8BE.

References to HAD-COPY, we, us or our on this page mean HAD-COPY LIMITED unless the context explains otherwise.

2. Using this website

You may use this website for lawful business and personal information purposes. By continuing to use it, you agree not to misuse the website or interfere with its availability, security or operation.

• Do not attempt to gain unauthorised access to the website, server, customer portal or connected systems.
• Do not introduce malicious code, automated attacks or excessive requests that could damage or disrupt the service.
• Do not use website content in a misleading, unlawful or fraudulent way.
• Do not submit information about another person unless you are authorised to do so.

3. Website information

We aim to keep website information clear and reasonably current, but product ranges, specifications, images, software, availability and service coverage can change. Website content is general information and is not a binding offer.

We will confirm the equipment, configuration, price, service scope, delivery assumptions and other material details in a written proposal or agreement before a contract is formed.

4. Enquiries, quotations and orders

Sending a website form, requesting a quote or discussing a product does not by itself create a contract. A contract is formed only through the acceptance process described in the relevant quotation, order form, finance document or service agreement.

You are responsible for checking that the information and requirements you provide are accurate. Where installation or service takes place at your premises, you must provide reasonable access, a safe working environment and the agreed technical facilities.

5. Intellectual property

The HAD-COPY and HAD-GROUP names, website design, original copy, graphics and other original materials are owned by us or used with permission. Manufacturer names, product images, specifications and trade marks remain the property of their respective owners.

You may view and print reasonable extracts for your own internal evaluation. You must not reproduce, republish, sell or commercially exploit substantial website content without permission from the relevant rights holder.

6. Third-party links and embedded services

This website may include embedded manufacturer downloads, a customer service portal, maps, security tools or links to other websites. Those services are operated by third parties and may have their own terms and privacy information.

We select links and integrations for a useful purpose, but we do not control every aspect of an external service and cannot guarantee its continuous availability.

7. Website availability

We may change, suspend or withdraw parts of the website for maintenance, security, legal, content or operational reasons. We do not guarantee that the website will always be available or free from every error.

You should use appropriate security software and business-continuity arrangements rather than relying on this website as the only copy of important information.

8. Liability

Nothing in these website terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

To the extent permitted by law, we are not responsible for business loss arising solely from reliance on general website content, loss caused by unauthorised or unlawful use of the website, or the availability and content of third-party services. Contract-specific liability is governed by the agreement for that supply or service.

9. Privacy and cookies

Our Privacy Policy explains how we handle personal information. Our Cookie Policy explains the storage and access technologies used by the website and how to change analytics consent.

10. Changes, governing law and contact

We may update these terms when the website, our organisation or relevant requirements change. The date above shows the latest published version.

These website terms are governed by the law of England and Wales. The courts of England and Wales will have jurisdiction, subject to any mandatory rights that apply to you.

Questions about these terms can be sent to [email protected] or raised by telephone on 0333 320 8684.